Contact us
We usually reply within one business day.
✉Email
- Orders, receipts and refunds: paddle.net (Paddle.com is our Merchant of Record) or email us with your transaction ID.
- Account, Premium not active, bugs: email us from your account email and include your B-ID.
- Privacy requests: see our Privacy Policy.
Seller: Haikou Longhua Zhenbai Network Technology Studio, an individual business (sole proprietorship) registered in Haikou, Hainan, People’s Republic of China (unified social credit code 92460000MA5TXU40XD), trading as “ZhenBai.ONE” · Binhai Subdistrict, Longhua District, Haikou, Hainan, People’s Republic of China
联系我们
我们通常在一个工作日内回复。邮箱：support@zhenbai.one
- 订单、收据、退款：paddle.net（Paddle.com 是我们的记录商户），或带上交易号写信给我们。
- 账号、会员没开通、使用问题：请用账号邮箱写信并附上 B号。
- 隐私请求：见隐私政策。
卖家：海口龙华真白网络科技工作室，在中华人民共和国海南省海口市登记的个体工商户（统一社会信用代码 92460000MA5TXU40XD），商号 “ZhenBai.ONE” · 中华人民共和国海南省海口市龙华区滨海街道